Payments
Refund and Cancellation Policy
Anvay School does not currently offer public self-service checkout on this website. Payment and cancellation rights therefore depend on the agreement or order under which a customer is billed.
Effective: 23 August 2026
1. No public checkout at present
The public Anvay School website currently does not sell subscriptions through an online cart or self-service payment page. Creating an account or signing in does not itself create a paid subscription.
2. Contracted subscriptions or services
If a School, Management Group, customer, or partner pays Anvay Innolabs under a signed order, proposal, invoice, subscription, pilot arrangement, or other written agreement, the cancellation, renewal, credit, and refund terms in that document apply.
3. Duplicate or incorrect payments
If you believe a payment made directly to Anvay Innolabs was duplicated, charged incorrectly, or should be refunded under the applicable agreement or law, contact support@anvay.biz with the customer name, payment reference, date, and reason for the request. We will review the request and process any refund that is due through an appropriate payment channel.
4. Future online billing
If Anvay School later introduces self-service paid plans or online checkout, the applicable price, billing cycle, cancellation rights, and refund rules will be shown before purchase and this policy will be updated accordingly.
5. School-user accounts
A Teacher, Parent, Student, Staff member, or other School user should not assume that deleting or losing a School role cancels the School's commercial agreement. School access and customer billing are separate matters.